Bugcheck 0x000000c5

  1. Bugcheck 0x00000a
  2. Bugcheck 0x00000d1 Windows 10
  3. Bugcheck 1001

Re: BSOD BugCheck, STOP: 0x000000C5 (0x00000004, 0xD0000002, 0x00000001, 0x8089BCE3)) Loading Dump File C: WINDOWS Minidump Mini120808-01.dmp Mini Kernel Dump File: Only registers and stack trace are available. When my XP SP2 with all updates system goes through shutdown the I now get a Stop 0X0000C5 blue screen andthen the system always restarts, even tho I want it to shut down. I used the Debugging tools and examined the mini dump. Solved DRIVERCORRUPTEDEXPOOL 0x000000c5 Thread starter papagoejoe; Start date Oct 4, 2013; P. Papagoejoe Member.

Find answers to Event Id 1001. The computer has rebooted from a bugcheck. Blue screen, checked the memorythen it is restarted, window 2003 server. From the expert community at Experts Exchange.

August 9 2007 18:13 PDT

Hi Nass,
I'm embedding all my replies inside all your questions in the previous stuff
below.
Your lines start with the > character.
My replies don't have the > at the start of the line.

THIS HAS A HAPPY ENDING.
And AWAAAAaaaaayyyy we go !

BUT FIRST,
Registering the file with regsvr32 windowssystem32STDOLE2.TLB give a
response windowette that says
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
--- --- --- --- --- --- --- --- --- --- --- --- --- ---
windowssystem32STDOLE2.TLB was loaded, but the DLLRegisterServer entry
point was not found
windowssystem32STDOLE2.TLB does not appear to be a .DLL or .OCX file.
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
--- --- --- --- --- --- --- --- --- --- ---
what do I do about THAT ?

'nass' wrote:

>
> Hi Dan,
> This a hardware driver is corrupted and causing this issue.
> Your dump looks like corrupted and not complete?, try to look in the Device
> manager for malfunctioning Devices or Conflict in IRQ.

Device Manager doesn't show any errors ( there are no ! Exclamation Points )

> Did you install any hardware /software recently?, also did you test your RAM
> for corruption and try to reset them or test by using one stick of RAM.

I have not installed any new hardware since last year.
The last software I installed is the 'IsUsedBy' utility from mst Software.
It identifies the task that is using a specified file.name. I use it when
I can't delete a file because it is in use. 'IsUsedBy' tells me who's using
a file.
In this regard it's a benign utility and it was not runniing at the time of
the Stop 2C's.


> If you have a USB/SCSI Storage, printer, Flash drive..etc.
> I/O Ports Blocked from BIOS AML
> http://www.microsoft.com/whdc/system/pnppwr/powermgmt/BIOSAML.mspx

I read the article's guidelines for BIOS developers.
But, it doesn't tell how to find if any I/O ports are blocked from BIOS AML
so I don't know what to do.

>
> About the OneCare scan I think you got tired and bored waiting and clicked
> finsihed without reviewing the detail log by clicking on the Objects found
> link.

I did not see any 'Objects found' link. It ran and reported it was complete.
It reported only that it found 3 'problems/issues' but did not show how to
see them.

SOooooo, I ran it again today, and got the same 'unclickable' result says 2
'Dangerous' and one 'High' threat were found.
And again I could not find any ' mrt.log '.

So I called Microsoft support. They said that I should download the OneCare
package and use it for free for 90-days,
rather than running it from the MS website.

Bugcheck 0x00000a

And in the meantime, I should, and I did, download and run the virus scanner
from Ewido as directed by MS.
The Ewido run completed. It found 152 tracking cookies, and also the
existence of something called 'Trojan.Tibs.ap.'
So I let Ewido quarantine that one, and also deleted all the tracking cookies.
- - - - - - - - - - - - - - - - - - - - - -
When I restarted the system, then during cycle-down, I DID NOT GET any Stop
ox000000C2's. HOOOO-Ray !
So I shut it down. and again I DID NOT GET any Stop ox000000C2's. HOOOO-Ray
! HOOOORay ! and HOOOO-Ray ! !

Bugcheck 0x000000c5

Bugcheck 0x00000d1 Windows 10

Now I consider this ticket done and can on without the worry of any more
damage caused by/causing STOP 0x000000C2.

THANK YOU NASS and THANK YOU GERRY. NOW YOU CAN GO HOME TODAY !

Regards to all you and jolly England.

VERY sincerely yours
Dan McGarigle
El Segundo, CA


> Try to see the debug/log file here:
> C:Program FilesMicrosoft Windows OneCare Live
> or type in the run command:
> %WINDIR%debugmrt.log click [OK]
>
There is no MRT log. I'll run OneCare protection scanner again now.

> http://support.microsoft.com/kb/188831/EN-US/
>
> How to configure Windows XP to start in a 'clean boot' state
> http://support.microsoft.com/kb/310353
>

> INFO: Microsoft Libraries Update: What, Where, Why
> http://support.microsoft.com/kb/197298
> Open a run command and type in:
> regsvr32 windowssystem32STDOLE2.TLB click [OK], does it register okay?.
> The above may belong to Excel/Office suite.

Registering the file with regsvr32 windowssystem32STDOLE2.TLB give a
response windowette that says
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
--- --- --- --- --- --- --- --- --- --- --- --- --- ---
windowssystem32STDOLE2.TLB was loaded, but the DLLRegisterServer entry
point was not found
windowssystem32STDOLE2.TLB does not appear to be a .DLL or .OCX file.
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
--- --- --- --- --- --- --- --- --- --- ---

> = Fasttrak.sys
> http://www.thetechguide.com/forum/lofiversion/index.php/t9255.html
> In the registry:
> [-]HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices fasttrak
> SCSI Miniport

Regedit shows
------------------------------------------------------------------------------------------------------
(Default) REG_SZ (Value not set)
Error Control REG_DWORD 0x00000001 (1)
Group REG_SZ SCSI Miniport
ImagePath REG_EXPAN__SZ System32DRIVERS fasttrak.sys
Start REG_DWORD 0x00000000 (0)
Tag REG_DWORD 0x00000021 (33)
Type REG_DWORD 0x00000001 (1)
----------------------------------------------------------------------------------------------------------

Bugcheck 1001

>
> pcouffin.sys: It is a DVD decoder from paten couffine driver
> used for decoding Movies.
>
> Are you sure this path correct:
> stdole2.tlb c:windowssystem32 3/8/1999 TLB ?. [system32 3] not the same
> as [ system32].
> HTH.
> nass
I hand-typed all that info from the Windows EXplorer display which gave the
FileName, and the FileType and the Date.
What does ' HTH. ' mean ?
>
>
> 'Dan McGarigle' wrote:
>
> > Here are the results from my Event Veiwer and sigverif.exe
> > EVENT VIEWER
> >
> > Event Type: Error
> > Event Source: System Error
> > Event Category: (102)
> > Event ID: 1003
> > Date: 8/7/2007
> > Time: 12:35:46 PM
> > User: N/A
> > Computer: DAN-XP
> > Description:
> > Error code 100000c5, parameter1 05658864, parameter2 00000002, parameter3
> > 00000000, parameter4 8054b38f.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 53 79 73 74 65 6d 20 45 System E
> > 0008: 72 72 6f 72 20 20 45 72 rror Er
> > 0010: 72 6f 72 20 63 6f 64 65 ror code
> > 0018: 20 31 30 30 30 30 30 63 100000c
> > 0020: 35 20 20 50 61 72 61 6d 5 Param
> > 0028: 65 74 65 72 73 20 30 35 eters 05
> > 0030: 36 35 38 38 36 34 2c 20 658864,
> > 0038: 30 30 30 30 30 30 30 32 00000002
> > 0040: 2c 20 30 30 30 30 30 30 , 000000
> > 0048: 30 30 2c 20 38 30 35 34 00, 8054
> > 0050: 62 33 38 66 b38f
> >
> >
> > Event Type: Error
> > Event Source: System Error
> > Event Category: (102)
> > Event ID: 1003
> > Date: 8/6/2007
> > Time: 11:38:19 PM
> > User: N/A
> > Computer: DAN-XP
> > Description:
> > Error code 100000c5, parameter1 00000000, parameter2 00000002, parameter3
> > 00000001, parameter4 8054b539.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 53 79 73 74 65 6d 20 45 System E
> > 0008: 72 72 6f 72 20 20 45 72 rror Er
> > 0010: 72 6f 72 20 63 6f 64 65 ror code
> > 0018: 20 31 30 30 30 30 30 63 100000c
> > 0020: 35 20 20 50 61 72 61 6d 5 Param
> > 0028: 65 74 65 72 73 20 30 30 eters 00
> > 0030: 30 30 30 30 30 30 2c 20 000000,
> > 0038: 30 30 30 30 30 30 30 32 00000002
> > 0040: 2c 20 30 30 30 30 30 30 , 000000
> > 0048: 30 31 2c 20 38 30 35 34 01, 8054
> > 0050: 62 35 33 39 b539
> >
> >
> > Event Type: Error
> > Event Source: System Error
> > Event Category: (102)
> > Event ID: 1003
> > Date: 8/6/2007
> > Time: 11:29:41 AM
> > User: N/A
> > Computer: DAN-XP
> > Description:
> > Error code 100000c5, parameter1 00000085, parameter2 00000002, parameter3
> > 00000001, parameter4 8054b407.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 53 79 73 74 65 6d 20 45 System E
> > 0008: 72 72 6f 72 20 20 45 72 rror Er
> > 0010: 72 6f 72 20 63 6f 64 65 ror code
> > 0018: 20 31 30 30 30 30 30 63 100000c
> > 0020: 35 20 20 50 61 72 61 6d 5 Param
> > 0028: 65 74 65 72 73 20 30 30 eters 00
> > 0030: 30 30 30 30 38 35 2c 20 000085,
> > 0038: 30 30 30 30 30 30 30 32 00000002
> > 0040: 2c 20 30 30 30 30 30 30 , 000000
> > 0048: 30 31 2c 20 38 30 35 34 01, 8054
> > 0050: 62 34 30 37 b407
> >
> >
> > Event Type: Error
> > Event Source: System Error
> > Event Category: (102)
> > Event ID: 1003
> > Date: 8/6/2007
> > Time: 3:24:01 AM
> > User: N/A
> > Computer: DAN-XP
> > Description:
> > Error code 100000c5, parameter1 00000085, parameter2 00000002, parameter3
> > 00000001, parameter4 8054b407.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 53 79 73 74 65 6d 20 45 System E
> > 0008: 72 72 6f 72 20 20 45 72 rror Er
> > 0010: 72 6f 72 20 63 6f 64 65 ror code
> > 0018: 20 31 30 30 30 30 30 63 100000c
> > 0020: 35 20 20 50 61 72 61 6d 5 Param
> > 0028: 65 74 65 72 73 20 30 30 eters 00
> > 0030: 30 30 30 30 38 35 2c 20 000085,
> > 0038: 30 30 30 30 30 30 30 32 00000002
> > 0040: 2c 20 30 30 30 30 30 30 , 000000
> > 0048: 30 31 2c 20 38 30 35 34 01, 8054
> > 0050: 62 34 30 37 b407
> >
> >
> > The sigverify.exe output says
> > ................... ........................................
> > .................. ................. ..................
> > Name In Folder Modified
> > File Type Version
> > ................... ........................................
> > .................. ................. ..................
> > stdole2.tlb c:windowssystem32 3/8/1999 TLB
> > File 2.40.4275.1
> > fasttrak.sys c:windowssystem32drivers 6/11/2002 SYS File
> > 2.0.0.26
> > pcouffin.sys c:windowssystem32drivers 5/18/2007 SYS File
> > 1.37.0.0
> >
> > --------------------------------------------------------------------------------------------------------------
> > Thanks for helping me with this problem.
> > Do you want a full msinfo report ?
> > What other information do you need to help me solve the Stop C5's ?
> > Thanks so much !
> > Dan McGarigle
> > El Segundo, CA, USA
> > [email protected]
> >
> >
> > 'nass' wrote:
> >
> > >
> > >
> > > 'Dan McGarigle' wrote:
> > >
> > > > When my XP SP2 with all updates system goes through shutdown the I now get
> > > > a Stop 0X0000C5 blue screen andthen the system always restarts, even tho I
> > > > want it to shut down.
> > > > I used the Debugging tools and examined the mini dump. It says
> > > > -----------------------------------------------------------------------------------------
> > > > Built by: 2600.xpsp_sp2_gdr.070227-2254
> > > > Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a620
> > > > Debug session time: Mon Aug 6 03:15:40.125 2007 (GMT-7)
> > > > System Uptime: 0 days 9:10:16.192
> > > > Loading Kernel Symbols
> > > > ...............................................................................................................................................
> > > > Loading User Symbols
> > > > Loading unloaded module list
> > > > ...................................
> > > > ***********************************************************
> > > > *
> > > > *
> > > > * Bugcheck Analysis
> > > > *
> > > > *
> > > > *
> > > > ***********************************************************
> > > >
> > > > Use !analyze -v to get detailed debugging information.
> > > >
> > > > BugCheck 100000C5, {85, 2, 1, 8054b407}
> > > >
> > > > Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+156 )
> > > >
> > > > Followup: Pool_corruption
> > > > ---------------------------------------------------------------------------------------------
> > > > But the command ' !analyze -v ' returns nothing.
> > > >
> > > > How do I stop the Stop 0x000000C5's ?
> > >
> > >
> > > It is likely a bad driver for either your Sound card or DVD?.
> > > Have a look in the event viewer for error messages(X) and post them back in
> > > your next post.
> > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> > > http://support.microsoft.com/kb/308427/en-us
> > > How to use the special pool feature to isolate pool damage
> > > http://support.microsoft.com/kb/188831/EN-US/
> > > Do you have a SoundBlaster sound card installed on your system?.
> > > http://search.microsoft.com/results.aspx?q=error+000000c5&qsc0=0&SearchBtn0=Search&FORM=QBME1&l=1&mkt=en-US&PageType=99
> > >
> > > Perform these cleaning steps and see if any improvement :
> > > 1... First, try to clean up your caches, Internet files and delete cookies
> > > by doing this:
> > > Click Start >> Control Panel >> Double click Network and Internet
> > > Connections >> Double click Internet Options.
> > > On the IE properties windows you will see these Taps:
> > > General Security Privacy Content Connections Programs
> > > Advanced
> > > Under General Tab clear your History, Internet Files and Cookies.
> > > Then click on Advanced tab and scroll down to under the Browsing Option:
> > > [&] Browsing
> > > [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
> > > Then click on Programs Tab and click Manage Add-Ons and Disable all non
> > > Verified Add-Ons (You should Renable them later one-by-one and see the
> > > culprit and update it or remove it.
> > > How to manage Add-Ons:
> > > http://support.microsoft.com/kb/883256
> > >
> > > 2... You need to be sure your system is clean from malware and Viruses by
> > > scanning for them
> > > Scan for malware from here:
> > > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
> > > http://onecare.live.com/standard/en-gb/default.htm
> > > http://www.lavasoft.com/products/ad-aware_se_personal.php
> > > http://www.safer-networking.org ; for Spybot S&D
> > >
> > > =How to perform a clean boot procedure to prevent background programs from
> > > interfering with a game or a program that you currently use
> > > http://support.microsoft.com/kb/331796
> > >
> > >
> > > 3... You may have a bad RAM try to test your RAM by running Memtest by
> > > downloading this tool and unzip it and make a floppy or CD/DVD and run it on
> > > Reboot.
> > > http://www.memtest86.com/
> > > You may need to reposition/reset the RAM sticks in their slots.
> > > HTH.
> > > Let us know.
> > > Regards,
> > > nass
> > > ----------
> > > www.nasstec.co.uk